Payor Analytics Lead - Hybrid
Job Details
- Req ID:
- 87795
- Supported Practice:
- Heartland Dental
- Category:
- Payor Relations
- Location:
Position Summary:
Payor Analytics Lead, Payer Relations Department
Are you an experienced business data analytics expert? Are you a collaborative and strong team player? If so, we should talk! Heartland Dental is growing to expand the dental payor support to more than 1,700+ dental offices supported across 39 states, over 17,000 team members and over 2,600 supported doctors in our support, Heartland Dental has a proven track record of growth and success. We’re looking for professional individuals who are open, positive and mentally flexible to join our network of support.
We are looking for someone talented in performing advanced business and financial data analytics to support insurance fee negotiation and to maximize values for Heartland supported dentists.
To give you an idea of the team structure, you will work in a team with other Payor Analytics Specialists, Payor Relationship Managers, and Payor Supporters, reporting to the Payor, Senior Manager.
Below is an overview of the duties and responsibilities you would take on in this role:
- Provide business analytics for insurance network, fees, and contract negotiation
- Conduct benchmarks and competitive analysis of payer fee schedules across different payers
- Track & analyze external dental price trends at national and state levels
- Perform overall Payer revenue analysis on volume, price, share and growth trends, etc.
- Coordinate, conduct and document financial analysis projects and financial reporting, presenting results and recommendations to management
- Respond to requests for data analytics to supported offices/operations
- Translate business data into clear business focused deliverables for decision makers
- Define and recommend best practices for applying data and analytics solutions to resolve problems
Minimum Requirements:
Must reside in: St. Louis, MO, Indianapolis, Indiana or Wichita, KS area.
Bachelor’s degree in Math/Science/Engineering/Business or related field with 5 + years of heavy SQL or Python or master’s degree with 3+years practical work experience (outside of academics).
- Independent critical thinking leading to the development of more effective approaches
- Communication Skills: highly skilled in written and verbal communication of complex ideas and analytic findings, including presentation materials
- High level of proficiency in SQL, Python, Power BI
- Attention to Detail: awareness of data integrity, vigilance in the quality and precision of analysis supporting high-quality conclusions
- Collaboration Skills: extensive experience in working with internal and external clients
- Ability to work well under pressure and prioritize multiple tasks
- History of automation and process improvement
- High level of maturity, personal initiative, and sound judgment
- Strong work ethic
Desirable Qualifications:
- Healthcare, dental industry or insurance experience
- Familiarity with SAP Hana/SAC
- Proficiency with R for data manipulation and statistical analysis
- Expertise in data visualization
- Master’s Degree in Math/Statistics/Data Science/Data Engineering/Computer Science/Business
- Experience with statistical methods such as linear regression, time series, etc., and machine learning
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment
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Benefits
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Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental provides exceptional service to more than 2,300 supported doctors, across 38 states and over 1,400 offices. Cementing itself as the largest, and still one of the fastest growing, Dental Support Organizations in the United States.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.