Accounts Receivable Coordinator-Med Billing - Hybrid
Job Details
- Req ID:
- 96103
- Supported Practice:
- Heartland Dental
- Category:
- Accounting and Finance
- Location:
- 1200 Network Centre Drive, Effingham, IL 62401
Position Summary:
Accounts Receivable Coordinator-Medical Billing Focused
Over the last three years, our company has seen rapid growth, and we are not done growing! With even more development anticipated over the next three to five years, we are adding to our team of dedicated and hardworking individuals. You will be part of a group that is responsible for accounts receivable functions for all professional corporations and supported dental offices.
We are the billion-dollar company you've never heard of. Heartland Dental proudly supports 1700+ dental offices in more than 14,000 team members across 38 states. We're owned by supported doctors, employees and one of the largest private equity companies in the world.
We are hardworking, fun loving and fast growing - looking for our next perfect fit! Do you want to be part of building the success of Heartland Dental's next 20 years?
To give you an idea of the team structure, you will work on a team focusing on Revenue Cycle Accounting, Accounts Receivable, Patient Financing, Collections, and Refunds.
Below is an overview of the duties and responsibilities you would take on in this role:
- Setup cross coding from Dental to Medical codes for supported offices upon request.
- Coach supported offices on charge out and billing of medical insurance.
- Troubleshoot denials on medical claims as requested.
- Research and be proactive on different medical/dental opportunities for supported offices.
- Research and present findings of accounts receivable information on potential supported offices.
- Build and maintain strong collaborative relationships with the rest of the Accounts Receivable team, Field AR Reps, Revenue Team, Affiliation and Conversion teams at support office, to ensure cohesive support all around and a consistent message
Minimum Requirements:
- Must be in the office one day a week.
- Strong computer skills, including experience with Microsoft Word, Outlook Excel and PowerPoint.
- Strong organizational skills, accuracy and attention to detail
- Ability to work well under pressure and prioritize multiple tasks, deadline driven
- Strong verbal and written communication skills
- Ability to answer telephone calls and communicate information to callers
- Ability to interact with co-workers in a collegial manner to accomplish common tasks
- Self-starter and able to complete tasks without supervision
- High level of maturity, personal initiative, and sound judgment
- Analytical problem solver
- Strategic thinker who is comfortable making decisions
- Practical knowledge of Dental or Medical Insurance and/or Accounts Receivable
Desirable Qualifications:
- Experience with insurance billing and/or revenue functions preferably in a healthcare setting
- Medical Coding Experience
- Basic accounting knowledge
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Benefits
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Paid Time Off
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Paid Holidays
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Regional Mentors
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Sponsored Continuing Education Opportunities
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Bonus Program
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Discounted Scrubs, Fitness Plans, and More
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental provides exceptional service to more than 2,300 supported doctors, across 38 states and over 1,400 offices. Cementing itself as the largest, and still one of the fastest growing, Dental Support Organizations in the United States.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.