IT Project Manager
Job Details
- Req ID:
- 110744
- Supported Practice:
- Heartland Dental
- Category:
- Information Technology
- Location:
- Heartland Dental, Chicago, IL 60601
- Salary:
- $90,000.00 - $108,000.00 per year
Position Summary:
IT Project Manager, IT Department
Heartland Dental has experienced rapid growth over the past few years, and there’s more to come! Are you ready to be part of this thriving Heartland Team? We have created a new position, IT Project Manager, to manage various process improvement and system implementation initiatives across the organization. The IT Project Manager will report to the Senior Manager, IT Project Management, and work closely with leaders within the IT department and other leaders across the organization. If you enjoy working with teams to help them solve complex problems, then this is the role for you!
Heartland Dental proudly supports more than 1,800 dental offices supported across 39 states and the District of Columbia, over 15,000 team members and over 3,000 supported doctors. We are hard-working, fun-loving and fast-growing – looking for our next perfect fit!
Below is an overview of the duties and responsibilities you would take on in this role:
- Managing large enterprise-type projects that involve multiple departments and vendors to ensure proper management towards successful conclusion
- Serving as the primary point-of-contact for implementation partners and internal team members
- Creating and maintaining project plans to monitor and track progress
- Ensuring resource availability and allocation
- Ensuring that process decisions, functional decisions, and project deliverables are completed with the involvement of the appropriate stakeholders to deliver overall solution
- Coordinating and monitoring activities of all parties involved in the project to ensure the system is completed on time and within budget
- Measuring project performance using appropriate tools and techniques
- Communicating project status to appropriate management and interested parties
- Assessing the change impact on the organization and integrating strategies for change management into the project plan
- Creating and maintaining a team atmosphere and work environment to promote project work productivity
- Other projects as assigned
Minimum Requirements:
- Bachelor’s degree in computer science, or a related field
- Excellent verbal and written communication skills with proven capability of communicating to all levels of the organization as this position with have significant interaction with senior leadership
- Thorough knowledge of project management theories and practices and the ability to apply that knowledge
- History of successfully delivering on large-scale IT projects involving diverse stakeholders and multiple vendors
- Extensive knowledge of the information systems development life cycle, information technology, project tools and approaches to development and implementation.
- Experience working as a project manager
- Ability to lead, encourage and influence others to perform
- Proven success in vendor management, i.e. partnering with one or more vendors during a project to achieve results as a team and holding vendors accountable when appropriate.
- Although not expected to be significant, ability to travel as necessary to perform job responsibilities.
Desirable Qualifications:
- PMP Certification preferred; Scrum / Agile Certifications and experience a plus
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Benefits
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Paid Vacation & Holidays
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Access to Daily Pay
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Sponsored Continuing Education Opportunities
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Bonus Program
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Retirement and College Savings Plans
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Fitness and Mental Wellness Programs
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. Supported practices are independently owned and operated, and employment decisions are made by each practice. However, all supported practices are encouraged to provide equal opportunity in employment and to comply with all applicable federal, state, and local laws regarding non-discrimination.