Event Coordinator, Education
Job Details
- Req ID:
- 116472
- Supported Practice:
- Heartland Dental
- Category:
- Education and Training
- Location:
- 1200 Network Centre Drive, Effingham, IL 62401
Position Summary:
Event Coordinator, Education
We’re seeking a talented, motivated, and driven individual to be responsible for and be an integral part of organizing outstanding and unforgettable live and virtual events.
The Education Coordinator is responsible for supporting the logistic of Heartland Dental virtual and in-person education events through pro-active planning while delivering world class customer service and maintaining strong business relationships with internal and external customers.
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.
Below is an overview of the duties and responsibilities you would take on in this role:
- Collaborate with course developers to ensure alignment in the needs of each program, ensuring we create a world-class educational experience while maintaining budgetary guidelines.
- Responsible for managing assigned course details, registrations and rosters on our Learning Management System.
- Learn & utilize our learning management system to provide overall support with course details, registrations & rosters.
- Handle, coordinate and oversee all in-person and virtual event operation details, working with various hotels and vendor as needed.
- Responsible for the coordination of printed participant materials as well as hands on supplies.
- Book travel for all attendees for selected programs.
- Arrange the overnight room and catering process with vendors for assigned events.
- Deliver on-site and virtual support to course presenters and participants.
- Responsible for accurate and timely credit card allocations for assigned events.
- Answer all phone and email inquiries directed to the Education Event’s team in a timely manner.
- Provide world-class customer service to both internal and external customer.
Minimum Requirements:
- Proficiency with Microsoft Office suite (PowerPoint, Excel, Outlook, Word).
- Strong organizational skills, accuracy and attention to detail.
- Strong verbal and written communication skills.
- Ability to interact with co-workers in a collegial manner to accomplish common tasks.
- Must be thorough and detail oriented
- Ability to travel for 2-3 days at a time as needed, including Saturdays.
- The ability to lift 25 pounds regularly.
Desirable Qualifications:
- Previous event planning or coordination experience desired.
- Strong event production understanding and A/V production experience.
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Benefits
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Paid Vacation & Holidays
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Access to Daily Pay
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Sponsored Continuing Education Opportunities
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Bonus Program
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Retirement and College Savings Plans
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Fitness and Mental Wellness Programs
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. Supported practices are independently owned and operated, and employment decisions are made by each practice. However, all supported practices are encouraged to provide equal opportunity in employment and to comply with all applicable federal, state, and local laws regarding non-discrimination.