Regional Scanner Trainer, Professional Learning and Development Services
Job Details
- Req ID:
- 119530
- Supported Practice:
- Heartland Dental
- Category:
- Education and Training
- Location:
- 1200 Network Centre, Effingham, IL 62401
- Salary:
- $58,000.00 - $74,000.00 per year
Position Summary:
Regional Scanner Trainer, Professional Learning and Development Services
Can you connect people to content, making a difference in their work? Do you want to help improve the skills of the supported doctors and team members who look after patients, the lifeblood of our business? Let's talk about how you can make a difference and join our passionate team of dental educators in the Professional Learning and Development Services (PLDS) department.
Supported doctors and team members come to Heartland Dental for phenomenal careers and our best-in-class education and training. As the Regional Scanner Trainers (RST) you will be responsible for the training and development of Doctors and teams as it relates to the business of scanner utilization for all patients.
To give you an idea of team structure, you will work on the PLDS team with several Regional Scanner Trainers, reporting to the Manager of Regional Scanner Trainers.
Duties and responsibilities:
- Introduce the Digital Dental Workflow by providing initial scanner training and continued support to doctors and teams utilizing the iTero Scanner.
- Track office scanner utilization for a determinate period after initial training.
- Collaborate with other members of the RST and PLDS for the creation or modification of training as needed.
- Deliver supplemental educational content utilizing various delivery methods.
- Stay up to date on the latest features of the scanner and work with suppliers to incorporate those features.
- Facilitate in Heartland Core classes, other programs, and actions to advance the knowledge and skill of utilizing the scanner.
- Collaborate with our external partners to ensure scanning is the standard of care in Heartland Dental offices.
Minimum Requirements:
- Clinical experience with a minimum of five (5) years of working in dentistry and two (2) years of mentoring other team members.
- Up to 30% Travel.
- Strong clinical skills and knowledge.
- Ability to work well under pressure and prioritize multiple tasks.
- Influence doctors and teams to take action, strong communicator.
- Interface across Heartland departments to support the Scanning program/system.
Desirable Qualifications:
- Dental Hygiene experience.
- Dental Assisting experience.
- Knowledge of dental restoration and clear aligner therapy.
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
Heartland Dental provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Benefits
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Paid Vacation & Holidays
-
Access to Daily Pay
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Sponsored Continuing Education Opportunities
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Bonus Program
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Retirement and College Savings Plans
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Fitness and Mental Wellness Programs
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. Supported practices are independently owned and operated, and employment decisions are made by each practice. However, all supported practices are encouraged to provide equal opportunity in employment and to comply with all applicable federal, state, and local laws regarding non-discrimination.