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Fee Schedule Coordinator - Remote Midwest

Job Details

Req ID:
105301
Supported Practice:
Heartland Dental
Category:
Dental Insurance Administration
Location:
701 Emerson Road, Creve Coeur, MO 63141
Salary:
$16.00 - $19.00 per hour

Position Summary:

Fee Schedule Coordinator, Dental Insurance Administration

 

Heartland Dental is looking to expand our team!  We are looking for a flexible team player who is always professional and service oriented.

 

As a Fee Schedule Coordinator, your role includes maintaining insurance plans and fee schedules for our supported offices while delivering a high level of customer service to the doctors and their teams. You will also help implement and roll out full fee recommendations to our supported doctors once a year. To give you an idea of the team structure, you will work within a small team environment, reporting to the Fee Schedule Supervisor.

With more than 1,800 dental offices supported across 39 states and the District of Columbia, over 15,000 team members and over 3,000 supported doctors in our support, Heartland Dental has a proven track record of growth and success. We’re looking for professional individuals who are open, positive, and mentally flexible to join our network of support.

Below is an overview of the duties and responsibilities associated with this position:

  • Gain a full understanding of the different types of dental insurance/Medicaid plans through team and departmental collaboration.
  • Collaborate with our supported practices to problem solve issues related to dental insurance.
  • Build relationships with representatives at insurance companies to obtain fee schedules, co-pays or payment schedules.
  • Assist with coordinating and managing the fee schedule updates of all Heartland contracted insurance plans to ensure completion by the effective date.
  • Gain a full understanding of the insurance set up within Dentrix. (Operating system our supported offices utilize)

Minimum Requirements:

  • Working knowledge of dental or medical insurance concepts, or demonstrated strong customer service experience.
  • Strong computer skills, including experience with Microsoft Word, Outlook, Excel and PowerPoint.
  • Strong organizational skills, accuracy, and attention to detail. 
  • Ability to work in a fast paced, deadline driven environment.
  • Excellent written and verbal communication skills.
  • High level of maturity, personal initiative, and sound judgment.

Desirable Qualifications:

  • Experience with insurance is a plus.

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time.

 

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Join Our Talent Network

Benefits

  • Paid Vacation & Holidays

  • Access to Daily Pay

  • Sponsored Continuing Education Opportunities

  • Bonus Program

  • Retirement and College Savings Plans

  • Referral Bonus

  • Health, Vision, Dental, & Life Benefits

  • Fitness and Mental Wellness Programs

Personal Stories

“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!” 
Latasha Webber Regional Manager of Operations 
  • 2023 Joined the Communications Team
  • 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
  • 2020 Expanded PMO role to support a second office
  • 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
  • 2018 Joined Heartland Dental as a Business Assistant
Latash Webber
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.” 
Noel Keyes Regional Manager of Operations
  • 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
  • 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
  • 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
  • 2015 Joined Heartland Dental as an Office Manager
Noel Keyes
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.” 
Amanda Hensiak Digital Marketing Liaison
  • 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
  • 2022 Transitioned to Digital Marketing
  • 2022 Promoted to Field Marketing Strategist
  • 2018 Transitioned to the Regional Marketing Strategist
  • 2017 Promoted to Practice Manager of Operations
  • 2016 Promoted to Office Manager
  • 2014 Joined Heartland Dental as a Business Assistant
Amanda Hensiak
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!” 
Astra Dean Payor Relations Supervisor
  • 2022 Promoted to Payor Relations Supervisor
  • 2018 Joined a new, growing department as Payor Relations Lead
  • 2016 Promoted to Fee Schedule Manager
  • 2014 Promoted to Fee Schedule Supervisor
  • 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
  • 2008 Transitioned to a role as a Dental Assistant
  • 2007 Joined Heartland Dental as a Business Assistant
Astra Dean

Heartland Dental

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.