Business Office Assistant

Full-Time Experienced Business Office Assistant Career Opportunity! "No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Business Office Assistant Academy Training & CE Classes Included"

Expected Full-Time Work Hours:  Monday 8:00am-5:00pm, Tuesday-Thursday 7:00am-5:00pm & Friday 7:00am-4:00pm (Hours Subject to Change)

Green Valley Dental Care, a Heartland Dental Practice and a "Growing Patient-Focused Doctor Office" is looking for a Full-Time Experienced Business Office Assistant to join our team.

Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!  Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. 

About Green Vally Dental Care:

Green Vally Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. 

• Join a 7 person team that thrives on collaboration, communication, and community
• Office is a fun, hard working, goal, and results-oriented, and strong team focused
• Office Location: 3860 FM 3009, Schertz, TX 78154
• Expected Full-Time Work Hours:  Monday 8:00am-5:00pm, Tuesday-Thursday 7:00am-5:00pm & Friday 7:00am-4:00pm (Hours Subject to Change)

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. 

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. 

More about the role:

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential
  

Minimum Qualifications: 

• HIgh School Diploma/GED
• 4 years of experience working at a Dental Practice
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. 

Preferred Experience:

• 1+ years of experience with insurance billing and accounts receivable 
• Dentrix or other dental software experience  

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year 

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.  We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.