Practice Transition Support Representative (Affiliations)
Job Details
- Req ID:
- 106288
- Supported Practice:
- Heartland Dental
- Category:
- Real Estate and Development
- Location:
- 1200 Network Centre Drive, Effingham, IL 62401
- Salary:
- $50,000.00 - $52,000.00 per year
Position Summary:
Practice Transition Support Representative, Affiliations
Our practice transition support team is an essential liaison team that works closely with internal departments, external representatives, and the doctor(s) that are interested in affiliating with Heartland Dental. As a Practice Transition Support Representative, you’ll take an active role in strategy meetings, partnering with internal stakeholders during meetings to ensure deals are moving forward, holding accountability to documents that are needed. Additionally, this individual is responsible for gathering important documents from the doctor, dispersing them to the appropriate departments that need them to complete the affiliation.
We’re looking for an individual who is sharp, detail oriented, quick to build rapport, a strong listener, objective and able to deal with the pressures of a high output team. To give you an idea of the team structure, you will work on a team that will support the field reps in regard to the affiliation process of new practices, reporting to the Practice Transition Support Supervisor.
With more than 1,800 dental offices supported across 39 states, over 10,000 team members and over 3,000 supported doctors in our support, Heartland Dental has a proven track record of growth and success. We’re looking for professional individuals who are open, positive and mentally flexible to join our network of support.
Below is an overview of the duties and responsibilities associated with this position:
- Work from our Support Office in Effingham, IL
- Develop rapport with doctors and key team member in the prospective dental office
- Partner with internal departments as the affiliations progress to ensure than an affiliate doctor has a smooth transition
- Manage multiple affiliation projects at one time while adhering to deadlines
- Build and maintain Heartland Dental’s organized database of prospective dentists
- Project a professional and friendly image that aligns with our core values in representing Heartland Dental to dentists and the dental community
- Work to continually develop technical, competitive and sales skills knowledge to remain competitive and relevant in our market space.
- Assist Affiliation Department with a wide variety of diligence gathering matters relating to upcoming affiliation
Minimum Requirements:
- Associate’s degree with at least two years of sales experience OR Bachelor’s degree with one year of sales experience OR commensurate experience in this area
- Practical knowledge of sales concepts.
- Project management related skills
- Strong computer skills, including experience with Microsoft Word, Outlook Excel and PowerPoint.
- Strong organizational skills, accuracy and attention to detail.
- Ability to work well under pressure and prioritize multiple tasks.
- Strong verbal and written communication skills.
- Ability to answer telephone calls and communicate information to callers.
- Ability to interact with co-workers in a collegial manner to accomplish common tasks.
- High level of maturity, personal initiative and sound judgment.
- Ability to travel overnight couple times a year.
Desirable Qualifications:
- Dental related experience
- Experience in with Microsoft CRM, Excel, PowerPoint
- Experience with accounts receivables, diligence gather
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment
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Benefits
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Paid Vacation & Holidays
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Access to Daily Pay
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Sponsored Continuing Education Opportunities
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Bonus Program
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Retirement and College Savings Plans
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Fitness and Mental Wellness Programs
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.