Team Recruiter Manager

As a Manager, Team Recruiting, you will lead and support a team of 7–10 recruiters in close partnership with fellow Team Recruitment Managers. Reporting to the Senior Manager of Team Recruiting, this critical role is part of the Team Recruitment Leadership Team and is instrumental in developing recruiter capabilities, enhancing service levels, and driving successful hiring outcomes. You will also play a key role in executing and evolving the team’s strategic plan. This position requires ongoing evaluation and alignment of recruiting strategies to support organizational priorities through effective workforce planning, ensuring Heartland Dental meets its production, growth, and overall business objectives.

About Heartland Dental

Heartland Dental is the nation's largest dental support organization providing non-clinical, administrative support services. What started from the entrepreneurial spirit of Rick Workman, DMD, with his single dental practice, has evolved into supporting over 3,000 dentists in more than 1,800 dental offices across 39 states.

In 2018, leading global investment firm, KKR, became a majority investor in Heartland Dental with Ontario Teachers’ Pension Plan becoming a minority investor. These key relationships strengthen our company’s stability and growth rate. With annual revenues exceeding $2.5 billion, we continue to expand our profitability and nationwide footprint. Growth is derived from same-office growth in addition to footprint expansion through new office development and new affiliations.

About the Position

• Set recruiting goals and drive the talent strategies, stakeholder partnerships, and programs
• Help create and refine metrics to track the short and long-term success of Hygiene Recruitment
• Foster a culture that inspires recruiters to continuously improve their positions as business partners, influencing stakeholders and driving positive outcomes
• Implement Training and development plan to continuously evolve recruiter knowledge, skills, and abilities while providing mentorship and just in time training as needed
• Develop and execute a proactive and consistent communication cadence between Recruiting and Operations
• Develop an innovative and scalable approach to hygiene recruitment, optimizing for candidate and business experience, effective use of technology, measurement, and reporting
• Lead and participate in projects as needed to elevate recruitment processes to provide best-in-class experience for candidates and hiring managers
• Plan, organize, and communicate responsibilities and priorities as a team
• Provide routine and ad-hoc reporting, with appropriate narrative, to all stakeholders
• Be a contributing member of the recruitment team that effectively embodies and promotes the culture and values of Heartland Dental
• This is a remote position which adheres to our remote policy

Minimum Qualifications

• 3+ years of recruitment experience preferred or 3+ years of multi-office/function management experience within Heartland Dental
• Prior leadership experience
• iCIMS Applicant Tracking Systems experience preferred
• Strong organizational skills and ability to work at a high pace with competing and changing priorities
• Prior experience in utilizing market insight and data to influence decisions and gain support with cross-functional teams
• Demonstrated track record of building working relationships with leaders and cross-functional partners
• Ability to work autonomously as well as collaboratively across all levels of the organization
• Exceptional interpersonal skills with internal stakeholders
• Ability to manage a remote and geographically dispersed team
• Ability to have difficult and complex conversations with Talent Acquisition and Operations business partners, while maintaining relationships and a partnership toward mutual goals
• Ability to travel regularly (30%), or as needed, including some overnight trips
• Proven ability to influence and build strong business partnerships
• Working knowledge of staffing and recruiting programs and employment
• Ability to manage a remote and geographically dispersed team
• Effective interpersonal skills, including strong verbal and written communication skills
• Ability to work autonomously as well as collaboratively across all levels of the organization

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift to 15 pounds at times

We put our people first at Heartland Dental, which shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.